Smith and Arrow PTY. LTD. – Contact Info

PO Box 256, Garbutt East QLD 4814

PHONE: +61 7 3054 7142

FAX: +61 7 3337 9754

Frequently Asked Questions

Please read our FAQ to assist you

What are the delivery charges for orders ?
We have free delivery for all orders over $44.95.

When will you dispatch my order ?
We dispatch every weekday morning before 8:30am. If your order comes in after this time, it cannot be dispatched same day.

How long will delivery take ?
Sydney - next day. All other areas will be 2-4 days. If you need urgent delivery we can arrange this at an extra cost.

Can I pick up ?
Yes, but you need to pay for the order before pick up as we have no payment facilities on site. Our warehouse is located at Minto, Sydney.

What payment methods are accepted ?
Credit Card - either on this site at checkout, or we can call for phone payment

Paypal Direct Bank Deposit (this will take a day to clear)

Will I receive an invoice ?
If you request an invoice we will email it to, otherwise there is no paper invoice sent with the order. You will also get an order receipt once you order online.

Can I order in bulk ?
Yes. Email us & and we can quote you.

Phone: (07) 3054 7142

Send us an email