Smith and Arrow PTY. LTD.
GPO BOX 1764, Queen Street, Brisbane, QLD, 4001
PHONE: +61 7 3054 7142
FAX: +61 7 3337 9754
Frequently Asked Questions
Please read our FAQ to assist you
What are the delivery charges for orders ?
We have free delivery for all orders over $20.
When will you dispatch my order ?
We dispatch every weekday morning before 8:30am. If your order comes in after this time, it cannot be dispatched same day.
How long will delivery take ?
Sydney - next day. All other areas will be 2-4 days. If you need urgent delivery we can arrange this at an extra cost.
Can I pick up ?
Yes, but you need to pay for the order before pick up as we have no payment facilities on site. Our warehouse is located at Minto, Sydney.
What payment methods are accepted ?
Credit Card - either on this site at checkout, or we can call for phone payment Paypal Direct Bank Deposit (this will take a day to clear)
Will I receive an invoice ?
If you request an invoice we will email it to, otherwise there is no paper invoice sent with the order. You will also get an order receipt once you order online.
Can I order in bulk ?
Yes. Email us & and we can quote you.
Phone: (07) 3054 7142
Send us an email