Smith & ARROW Shopping, Shipping, and Delivery FAQs

If your questions are not answered here, please contact us !

What are the delivery charges for orders ?
We have free delivery for all orders over $25.
When will you dispatch my order ?
We dispatch every weekday morning before 8:30am. If your order comes in after this time, it cannot be dispatched same day.

How long will delivery take ?
Sydney – next day. All other areas will be 2-4 days. If you need urgent delivery we can arrange this at an extra cost.

Can I pick up ?
Yes, but you need to pay for the order before pick up as we have no payment facilities on site. Our warehouse is located at Minto, Sydney.

What payment methods are accepted ?

Credit Card – either via this site, or by phone

Paypal

Direct Bank Deposit (this will take a day to clear)

Will I receive an invoice ?
If you request an invoice we will email it to, otherwise there is no paper invoice sent with the order. You will also get an order receipt once you order online.

Can I order in bulk ?
Yes. Email us and we can quote you.

Ceramic Fibre Sanding Discs

Ceramic Grain Sanding Discs are resin bonded and closed coated. These discs will outlast both aluminum oxide and zirconia discs while cutting faster and cooler. Ceramic grain is best suited for grinding and sanding stainless and other tough metals. The grains on these sanding discs micro-fracture to enable a continuous supply of the sharpest edges, and they are more resistant to heat. When considering a ceramic disc, the operator must decide whether the increased longevity is worth the extra money, factoring in details such as the reduction in downtime for changeover and the reduction in inventory for extra products. Many times, the more expensive ceramic flap disc provides the lowest overall cost of use when these factors are considered.

Cutting Discs

INOX is a French abbreviation meaning stainless steel. Inox cutting wheels are iron (Fe) free which means they can be used on stainless steel as well as most other metals including mild steel, brass, aluminium etc. All Smith & ARROW cutting wheels are INOX grade.

Size of Disc Maximum RPMs
2”, 50mm 30,650rpm
2.5”, 60mm 30,650rpm
3”, 75mm 20,150rpm
4”, 100mm 15,200rpm
4.5”, 115mm 13,600rpm
5”, 125mm 12,250rpm
7”, 180mm 8,500rpm
9”, 230mm 6,500rpm
14”, 350mm 4,400rpm

Smith & ARROW Cutting Wheels are designed for use on most metals including stainless steel, mild steel, aluminium, brass etc.

1. AUSTRALIAN STANDARD AS1788.11987 by SAI Global – “5 Tick” Certified Product
2. INTERNATIONAL QUALITY ASSURANCE: ISO9001
3. EUROPEAN SAFETY STANDARDS FOR BONDED ABRASIVES: EN12413

All cutting wheels have a “best by” date. These best by dates are printed on the wheel to comply with the manufacturing regulation, EN12413:2007 A1. This date is generally printed on the centre ring and is usually set at a maximum three years from the manufacture of the disc. The reason that all bonded abrasives have an expiry date is because they are manufactured using an organic / natural resin. This resin can be impacted upon over time by natural and environmental conditions. Smith & ARROW rotate all of our bonded abrasive stock through a first-in first-out (FIFO) stock management system to ensure we are always selling the very best quality product we can to our customers.

Smith & ARROW Cutting Discs should be stored on a level shelf in an area that is cool and dry to minimise the impact of environmental conditions, and to maximum the life of the wheels. Bonded abrasives should never be hung on pegs because they are made with a natural organic resin and over time their shape may change through the forces of gravity, causing them to be out of balance and subsequently dangerous to use.

An angle grinder must never be used without its safety guard under any circumstances. The guard is there to protect the user from fragments should a cutting or grinding wheel shatter or explode. There are many reasons why a cutting or grinding wheel, even if it is the correct size for that sized angle grinder may fail during use, and as such making sure the guard is never removed is critical to user safety. Accidents through the misuse of angle grinders injure and kill more people than any other power tool in Australia, and ensuring safety guards are kept in place while the tool is in use goes a long way towards preventing injury or death to Australian workers.

For bonded wheels and discs, it is recommended to clamp type 41 cutting discs (type 41 is a normal flat cutting disc), always with the metal centre ring facing the machine flange. This ensures a flat contact surface and helps avoiding clamping failures. If there is no metal centre ring, then the side with the branding should face towards the machine flange.

No, Smith & ARROW Cutting Discs are for cutting metal. If you need to cut concrete, stone or ceramics you need to purchase diamond cutting discs (super abrasives).

By using the side of a cutting disc as a grinder, you are grinding away at fiberglass matting in the side of the wheel where the reinforcing is, which is not a safe thing to do as it could cause a catastrophic wheel failure. Smith & ARROW do offer grinding wheels and also a “3 in 1” cutting, grinding, blending wheel that you can use for both cutting and grinding. Find this multi-disc here.

Smith & ARROW  do not offer comparisons of our products against other brands, however our user reviews on both our website and ebay reinforce the quality and reliability of our product not only in Australia, but around the world. Our absolute commitment to quality is backed up by Smith & ARROW being granted the use of the 5 TICK Quality Product Mark based on independent certification conducted by SAI Global against the Australian Standard for bonded abrasives AS 1788.1-1987 on all of our cutting and grinding wheels 100mm and larger.

Yes, see our image gallery, or visit this link

Different sizes tools eg. angle grinders, run at different speeds. For example, a 125mm 5″ angle grinder runs at almost twice the speed of a 230mm 9″ angle grinder. All bonded abrasive wheels such as cutting and grinding wheels will explode through centrifugal force if they are run at a speed higher than what they are rated at. Accidents through the misuse of angle grinders injure and kill more people than any other power tool in Australia.

Disposable Nitrile Gloves

Nitrile is basically a synthetic reprocessed version of latex. Nitrile is a synthetic co-polymer, formed through acrylonitrile and butadiene combining.  Nitrile gloves begin their lifecycle as rubber from rubber trees. They are then transformed into latex rubber.  After they are turned into latex rubber they are again reprocessed until they turn into the nitrile compound material. The extra processing removes all latex proteins.  The reprocessing and removal of all latex proteins means that nitrile material also has a lower allergy rate than latex.

Black Nitrile Disposable Gloves are the preferred disposable gloves for mechanics as nitrile gloves are stronger then latex gloves. They are also more resistant to chemicals, have higher puncture resistance. Nitrile is also stronger than latex – in fact, it’s up to 3 times more puncture resistant. Although you give up some strength and flexibility with nitrile, it’s much more puncture-resistant than natural rubber gloves. Most mechanics need a strong, dexterous, chemical resistant glove and as a result the nitrile glove is a perfect option.

Nitrile gloves last a long time, however like any natural product they will eventually degrade. While an exact shelf life time period is dependent on what specific material the gloves are made of and storage facilities, a general rule of thumb is up to five years for disposable nitrile gloves. To ensure your box of nitrile gloves lasts its lifetime, make sure that you store them out of direct sunlight, and out of the heat.

Historically, powder assisted in wearing the disposable glove (getting the glove on), but nowadays there are different types of processing,  including “chlorination”, which has made the glove satin and therefore make it easier to put on even in the absence of powder. In recent years consumers of disposable gloves are gradually shifting from the use of pre-powdered gloves to the use of gloves powder free. The reasons for this trend are numerous but are mainly linked to the fact that powder often causes allergic reactions, which in some sectors may represent a critical element. Smith & ARROW gloves are powder free.

 

It is important to remember nothing is impermeable forever. Nitrile material does have a higher chemical resistance rate compared to latex material, however some strong grade chemicals may pass through. However for an everyday work glove, disposable nitrile gloves are a good choice for hand protection against common chemicals.

Yes, Nitrile gloves are waterproof. Nitrile is derived from rubber so it is naturally waterproof. Smith & ARROW’s nitrile gloves also have strong chemical resistance.

Nitrile is waterproof, grease proof, oil proof and most importantly chemical resistant to a range of common chemicals and substances. Nitrile gloves are also commonly used in the medical industry due to their high puncture resistance, and dexterous strength, however can also be used for mechanical work and general purpose duties.

Nitrile gloves are made out of a synthetic rubber, and are an ideal alternative when latex allergies are of concern. Compared to latex, nitrile gloves are the superior glove when it comes to puncture resistance. Nitrile gloves have characteristics of mechanical strength and are chemically superior to latex gloves. They maintain good elasticity, always very much appreciated in disposable gloves, as it gives sensitivity and ergonomics. Nitrile disposable gloves are also suitable for contact with various types of food and are increasingly used for handling foodstuffs.

Nitrile gloves are therefore preferred for those jobs where greater mechanical and chemical resistance is needed, as well as for those who are allergic to natural latex proteins.

 

Nitrile has a higher puncture resistance than any other glove material, and has a better chemical resistance than latex. Nitrile gloves have higher chemical resistance to latex gloves and they maintain good elasticity, allowing sensitivity and dexterity. Nitrile disposable gloves are also suitable for contact with various types of food and are increasingly used for handling foodstuffs.

Nitrile gloves are therefore preferred for those jobs where greater mechanical and chemical resistance is needed, as well as for those who are allergic to natural latex proteins.

Drill Bits & Sets

Yes, if you choose M35 drill bits they are designed for harder steel, like stainless. M2 drill bits will not drill through stainless steel and they are designed for mild steel.

The very best drill bits are “Fully Ground” which means the bit was ground out of the one piece of raw material, and as such are very precise and strong.

Perhaps the most popular tip design has a “135 degree split point” design giving accurate starting  Drill Bit Split Point Tipwithout the use of a centre punch. Split-point bits almost completely eliminate “walking” as they are self-centring and therefore requires less thrust in drilling harder metal, eliminating chipping. The shaft of a quality split-point bit, like Smith & ARROW’s bits, features three grooves that lift away debris, allowing you to drill holes faster and with less chance of snags. These grooves continue all the way to the tip of the bit, where they cut into the tip’s cap, breaking the smooth surface. This creates a grooved bit tip that more easily anchors itself in the steel and keeps your bit on target.

The two most standard point angles are 118º and 135º. The 118º is generally used for drilling into soft material like wood. Although it can puncture through steel, this will also cause it to dull quicker. A 135º is typically used for drilling into hardened material.

 

M35 drill bits are 5% cobalt and this means the bits can be brittle if used incorrectly. The M35 bits must be used at a slow speed and they will work best and last longer if run at slow working speeds with lubricant. The key purpose of adding up the cobalt is to enhance the heat resistance capacity and durability of the bits. The M2 drill bits are not cobalt, and as such can be run at a normal speed on a power drill.

The most popular HSS drill bits fall into the following two categories: M2 & M35.  Depending if you are drilling mild steel or hardened steel will determine whether you purchase M2 or M35 drill bits. Cobalt M35 drill bits will do everything the M2 bit can do, and more – M35 HSS drill bits will drill through hardened steel like stainless as well as mild steel and cobalt ensures the bit is heat resistant. M35 bits keep long lasting cutting edges and will not dull easily 

The M2 bit is best for everyday use like milder steel, plastics, fibreglass, drywall and wood (although a specialised wood bit is better). However, the M2 bits can lose their sharpened edge quicker than cobalt bits and will not last as long as M35 cobalt bits

Flap Discs

How a flap disc performs is largely related to the abrasive material used and the grit size. There are three primary cutting grains used: aluminum oxide, zirconia alumina and ceramic alumina. The flaps wear away as the grains deplete, which exposes fresh and sharp grains below. Zirconia discs provide the most versatility for the lowest cost benefit. Although it is slightly more expensive upfront than an aluminium oxide flap disc, zirconia is more heat resistant, tough and durable, and maintains its sharpness for a longer period of time. Zirconia discs will last at least three times as long as the brown aluminium oxide discs.

These discs perform well on stainless steel, all other steel, aluminium, wood, plastic and fibreglass.

The shape of the flap disc, whether conical (Type 29) or flat (Type 27), provides different performance features. Smith & ARROW flap discs are Type 29. The flap disc generally have two shapes, which includes curved and flat. The flat type is also called T27 type, and the curved type generally refers to T29 type. Flat (T27) has smooth grinding surface and is mainly used to grind the plane and the outside corners. The angle between the flat flap disc and the grinding work-piece during work can be grinded and polished at one time, reducing the work flow. The grinding surface of the curved flap disc (T29) has an upward curvature, which gives the T29 flap disc a better cutting ability in the plane. When working, the T29 grinding wheel has an angle of 15° to 25° with the grinding surface. It is mainly used for grinding of contours and edges. When the speed and cutting ability have higher requirements, the T29 type flap disc is undoubtedly the best choice.

Yes, these zirconia discs will work very effectively on stainless steel. Zirconia alumina itself is a poly crystalline crystal with fast cutting speed, self-sharpening, strong ability to withstand high pressure and high temperature. Therefore, zirconia alumina flap discs have strong cutting ability and long service life and are perfect for stainless steel.

Smith & ARROW Flap Discs have four grits ranging between 40 grit and 120 grit. Your selection of grit will depend on the work you need to complete.

  • 40 Grit: Aggressive grinding and weld removal (very popular)
  • 60 Grit: When medium grinding and finishing are required in one step
  • 80 Grit: Light grinding with more emphasis on finishing
  • 120 Grit: Extra fine surface finishing

The best way to have abrasive products retain maximum performance and work life is to store them properly. The bonding and backing materials used in Flap Discs are sensitive to changes in temperature and humidity. They are best stored at temperature levels of 16 to 27ºC. Flap Discs should be kept in their cartons until you are ready to use them, and the cartons should be kept away from heat sources, cold walls, and off of damp floors. Rotate stock and use flap discs on a first in, first out basis.

Grinding discs fare best for heavy stock removal and roughing, while flap discs are best for light material removal and for smoother nicer finishes. Flap discs also have a little bit of “give” so they’ll leave more of a molded or rounded surface when rounding off edges. On the other hand, when it comes to removing rust or other heavy coating, flap disks will fill up and stop working nearly as well, while a grinding disc will keep going.

Flap discs are designed to provide a longer life than regular resin fiber sanding discs. As the discs wear down, a slight increase in pressure on the work surface will create new cutting surfaces. Flap discs can be used all the way down to the fiber backing in most cases.

Grinding Discs

An angle grinder must never be used without its safety guard under any circumstances. The guard is there to protect the user from fragments should a cutting or grinding wheel shatter or explode. There are many reasons why a cutting or grinding wheel, even if it is the correct size for that sized angle grinder may fail during use, and as such making sure the guard is never removed is critical to user safety. Accidents through the misuse of angle grinders injure and kill more people than any other power tool in Australia, and ensuring safety guards are kept in place while the tool is in use goes a long way towards preventing injury or death to Australian workers.

Different sizes tools eg. angle grinders, run at different speeds. For example, a 125mm 5″ angle grinder runs at almost twice the speed of a 230mm 9″ angle grinder. All bonded abrasive wheels such as cutting and grinding wheels will explode through centrifugal force if they are run at a speed higher than what they are rated at. Accidents through the misuse of angle grinders injure and kill more people than any other power tool in Australia.

 

Size of Disc Maximum RPMs
3”, 75mm 21,800rpm
4”, 100mm 15,200rpm
4.5”, 115mm 13,600rpm
5”, 125mm 12,250rpm
7”, 180mm 8,500rpm
9”, 230mm 6,500rpm

Best for grinding mild steel, carbon steel, alloy steel, high speed steel, malleable iron, wrought iron, and bronzes and similar metals. For grinding stainless steel it is best to use zirconia flap discs.

Hook and Loop Velcro Sanding Discs

The grit chosen depends on the job you need the orbital pad for. The grit of a piece of sandpaper refers to the quantity of abrasive units per square inch on the sanding disc. The low number of 60 indicates that there are not very many abrasive grains compared to the high number of 3,000. If there are a high number of units on the disc, the result will be very refined. However, more does not mean that the result will be better. It just depends on the project and the stage of completion.

Grit

Description

60 to 80 Extremely coarse sandpaper that is good for grinding rust from metals.
120 to 150 These disks have a strong impact and remove surface debris quickly.
220 to 320 The medium-grade sanding disks remove surface debris at a moderate pace.
1,200 to 2,000 These extremely fine surfaces are excellent for finishing work.

The holes in the orbital pads allow the sander to suck away the sawdust and throw it in the dust collection bag or chamber. If this does not occur, then dust gets trapped under the sander disk and keeps it from sanding efficiently. The hole configurations of the discs are standardised to suit the hole configuration on most mainstream orbital sanders ie a 125mm 5″ disc sander will usually have an 8 hole configuration. The presence or absence of any holes on the disk must be compatible with the sanding machine that you are using.

Hook-and-loop sandpaper is similar to Velcro™ with the rough side called hook, and the softer side called loop. The “Loop” is on the backing of the sandpaper, whether that backing is paper, film, cloth or mesh. The “Hook” is on the back-up pad of an orbital or random orbital sander or the faceplate of a disc sander. These hooks and loops are used to attach the sandpaper to a machine such as a random orbital sander or disc sander. This makes it very simple to change the sandpaper.  The Velcro keeps them secure and once positioned, they don’t move easily.
Masonry Bits

SDS is the abbreviated term for ‘Slotted Drive System’ meaning that SDS Plus drill bits have slots at the end of the shank which fit into the chuck of an SDS+ drill. SDS plus drill bits are used for drilling into hard materials such as brick and concrete with minimal effort. The SDS part refers to the shank type, which has two sets of grooves that snap into the chuck making it more secure and allowing the bit to slide up and down giving you the hammer action. The tip is made from strong tungsten carbide giving them extra strength and resistance to extreme loads.

 

No. The SDS drill bits do go into a regular drill, however due to the inherent vibration, they will loosen quite a lot and you will be constantly tightening your chuck. The problem is that the SDS bit shanks have two rather-wide indentations for locking into an SDS chuck, that do not fit properly into a standard regular power drill. These SDS Plus masonry bits are designed for use on a SDS drill.

Safety Gloves

All Smith & ARROW Work Gloves are have EN388 Certification giving a measured protection from mechanical risks across 4 industry parameters: Abrasion, Cut, Tear, and Puncture resistance – each rated from lowest “1” through to highest “5”.  Protection against mechanical hazards is expressed by a pictogram followed by these four constructs (performance levels), each representing test performance against a specific hazard.

1. Resistance to abrasion – Based on the number of cycles required to abrade through the sample glove (abrasion by sandpaper under a stipulated pressure). The protection factor is then indicated on a scale from 1 to 5 depending on how many revolutions are required to make a hole in the material. The higher the number, the better the glove

2. Blade cut resistance – Based on the number of cycles required to cut through the sample at a constant speed. The protection factor is then indicated on a scale from 1 to 5.

3. Tear resistance – Based on the amount of force required to tear the sample. The protection factor is then indicated on a scale from 1 to 5.

4. Puncture resistance – Based on the amount of force required to pierce the sample with a standard sized point. The protection factor is then indicated on a scale from 1 to 5.

The two most popular types of glove coatings are polyurethane (PU) and foam nitrile. Palm coatings bring important benefits and options to work gloves, including enhanced grip, higher levels of abrasion resistance, and even water resistance. The best rule of thumb is to use foam nitrile in wet conditions and polyurethane for dry conditions.

Foam Nitrile PU Glove Comparison

Safety P2 Masks

Particulate respirators, like P2 Masks protect against airborne particles like dust, mist and fumes but don’t offer any form of protection against airborne contaminants like gases, chemicals and vapours. They do not protect against gases. Commonly known as P1, P2, P3 or N-95 filtering facepiece respirators or dust masks, they are designed for a very close facial fit and are often used widely in healthcare facilities, construction and metal fabrication industries. They work by purifying particles in the air as you breath. The difference in these particulate respirators are as follows:

  • Surgical Masks– designed to prevent exposure of patients to the wearer’s saliva and respiratory secretions. Do not protect against particle or chemical exposure.
  • P1 rated respirators– retain about 80% of particles smaller than 2 micrometres. Protects against low levels of dust.
  • P2 rated respirators– retain about 94% of particles smaller than 0.5 micrometre. Protect against mechanically generated particles, but also protect against mists, fumes and vapours arising from jobs such as welding, spraying, painting and garden dusting.
  • P3 rated respirators– retain about 99.95% of particles smaller than 0.5Protects against dusts containing: beryllium, antimony, arsenic, cadmium, cobalt, nickel, radium, strychnine, radioactive particles.
  • N95 rated respirators– This mask is almost identical to the P2 rated masks, however the N95 classification means the mask complies with USA testing requirements

No. P2 masks don’t provide complete protection. They do not remove or protect against gases contained in the smoke such as carbon monoxide.

The P2 disposable masks increase inhalation resistance. The longer they are used, the more difficult it is to breathe due to absorbed dusts. Furthermore, their effectiveness is reduced accordingly to the growth of carbon dioxide and water vapour between the half-mask bowl and face (so-called dead zone). The carbon dioxide concentration within the dead zone increases after every exhalation.

Therefore, P2 disposable respirators with non-return exhalation valves, accelerating gas circulations, are recommended in order to improve the comfort of use and improve effectiveness of the mask. The valve allows carbon dioxide to escape, which makes the mask safer and more comfortable to wear.

P2 rated respirators are available with carbon activated filters for protection against nuisance-level organic vapours. Activated carbon, also called activate charcoal, is a form of carbon processed to have small, low-volume pores that increase the surface area available for adsorption or chemical reactions. Activated carbon can be coated to masks in order to improve the effectiveness in reducing the pollutants. The activated carbon layer in P2 Safety Masks absorbs offensive odours in applications involving thermally generated particles (particularly welding). It controls odours and fumes, but does not protect against gases or chemicals. 

P2 dust masks are primarily used for particle protection and WILL NOT protect against chemicals or toxic vapours such as: organic vapours from paint fumes, thinners or glue; acid fumes; or gases such as carbon monoxide from petrol engines.

For hygiene reasons, use disposable masks and replace them when they get moist. Masks can only be worn for a maximum of eight hours in one stretch of time and it is best to change them regularly so they can remain effective. 

Strip Discs

Poly Strip Discs are manufactured from polyfibre and impregnated with coarse grain silicon carbide. After that, they are strengthened with synthetic resin. This combination results in an abrasive material with an open structure. It is sharp and flexible and doesn’t clog with shavings, so that you can continue sanding without any problems. This makes the Clean & Strip Disc the ideal abrasive material for effectively cleaning a surface. Because of its unique open structure, the Clean & Strip only removes the upper layer of the object, without grinding or cutting into the surface. This open structure enables cool grinding.

Yes, with Clean & Strip Discs you can thoroughly remove paint and rust without damaging the original surface. Because of its unique open structure, the Clean & Strip only removes the upper layer of the object, without grinding or cutting into the surface. The discs are used for cleaning surfaces, removing layers of paint and epoxy, preparing surfaces which need to be painted or coated in hard-to-reach places.

The most common applications for Smith & ARROW Poly Strip Discs are:

  • Rust Removal
  • Paint Removal
  • Glue, Sealant and other Adhesives Removal
  • Cleaning Weld Lines and Weld Splatter
  • Removal of Scaling and Oxidation
  • Surface Prep in Auto Body Shops
  • Removal of Surface Slag from Hot Rolled Steel

This depends on what your application is:

  • Black is medium grit which is softer and more flexible. Choose this grit for lighter work where the job is delicate and there are not many layers that you need to remove.
  • Purple is coarse grit and this is stronger and more rigid for faster removal of material. Choose this grit for jobs where the surface covering is tougher or heavier.
Woodwork Bits
Auger drill bits are bits used to drill holes into wood and other softer materials. They are similar to twist bits, but they have a large single flute to remove chips and a screw tip to help get started, stay centred and prevent walking. These drill bits come with a spiral drill bit head which, when drilling, is designed to pull the bit into the wood so you do not have to apply excessive pressure. The sharp spurs on the edges of an auger bit’s tip ensure that the hole is smooth and uniform all the way through. Auger bits do not require much downward pressure for them to bite into the workpiece and begin to cut. This is because the thread on the guide screw draws it through the wood. The wide, deep flighting of an auger bit allows for efficient evacuation of wood shavings and prevents the bore hole from becoming clogged as easily as it might with other drill bits. Auger bits are perfect for drilling deep holes because the large flute easily removes the waste material from the hole.
The shallow spur of a brad point bit makes it much more suited to boring holes for dowels without breaking out of the back of a wooden workpiece. They can run at faster speeds in the drill press thanks to the angle of their cutting lips. However, brad point bits are much less useful if there is a need to drill a deep hole, or one with a large diameter, which is where auger bits excel.

With their centre points and sharp cutting spurs, brad point bits have been specifically designed to drill accurate, neat holes in wood. They have a centre point so the bot does not “walk”. The relatively flat cutters and the wings give you an almost flat bottom, smooth hole with little tear out.

As brad points are smaller than the centre points of spade bits and the guide screws of auger bits and expansive bits, they can drill deeper into a workpiece without breaking the surface of the reverse side. This could be useful if you’re making a partial hole for a dowel joint while building your own furniture.

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